The following terminology applies to this Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "You" and "Your" refers to you, the person accessing this website and accepting the Company's Terms and Conditions. "The Company", "Ourselves", "We" and "Us", refers to our Company, Innovatly LLC. "Sales Representative" refers to sales representatives who have registered with the Company to provide their services. "Client" refers to customers who seek to engage a Sales Representative to provide services. "Party", "Parties", or "Us", refers to the Sales Representative, the Client and Ourselves, or either the Sales Representative, Client and/or Ourselves. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
In using this website or mobile app You are deemed to have read and agreed to the following Terms and Conditions, which may be updated or changed from time to time by the Company without notice to You. If You do not agree with any of the Terms and Conditions, do not use this website, our mobile app, or our services. Because our services are evolving over time, We may change or discontinue all or any part of our services, at any time and without notice, at our sole discretion. Your continued use of this website following the posting of any changes to this Terms and Conditions constitutes acceptance of those changes.
The Company's services are available only to, and may only be used by, individuals who are eighteen (18) years and older who can form legally binding contracts under applicable law. You represent and warrant that You are at least eighteen (18) years old and that all registration information You submit is accurate and truthful. If You are using the services on behalf of any entity, You represent and warrant that You are authorized to accept these terms and conditions on such entity's behalf and that such entity agrees to be responsible to Us if You or such entity violates these terms and conditions.
You are responsible for maintaining Your registration information in a confidential and secure manner and for any and all activities that occur under or in connection with Your registration information. You should use a strong password, verify any emails before responding to them with confidential information, and use anti-virus software. You agree to notify the Company of any known or suspected unauthorized use(s) of Your registration information. The Company will not be liable for any injury, loss or damage of any kind arising from or relating to Your failure to safeguard Your registration information.
The Company may deactivate a user or registered account or at any time for failure to comply with Company guidelines governing use of this website, mobile app or these Terms and Conditions.
The Company provides a platform (including via this website and a mobile app) where Clients post campaigns seeking the assistance of sales representatives in securing sales of their information technology and cybersecurity products to enterprise companies and Sales Representatives may respond with interest in working on such campaigns subject to the terms thereof (the "Platform"). Upon registration, Sales Representatives may upload information about themselves, including experience, credentials, past deals and enterprise companies with whom Sales Representative may have a relationship. Clients select Sales Representatives to participate on the campaign, and the Company provides an introduction between the Parties via the Platform.
You, as Clients, understand and acknowledge that the information listed on the Platform related to each Sales Representative, including descriptions, service categories, experience, credentials, past deals and enterprise company connections are for informational purposes only, and are not meant as complete or accurate representations of such Sales Representatives. The Company DOES NOT verify any information posted or submitted by Sales Representatives for inclusion on the Platform, including, without limitation, any experience or credentials. If You have any questions as to the qualifications or background of a Sales Representative, please contact the applicable Sales Representative via the Platform, following the initial introduction, for clarification or to provide written confirmation thereof. We reserve the right to change or update service categories, descriptions and depictions at any time without giving You notice, including to correct any errors, inaccuracies, or omissions, or due to changes in the services provided by the Company or a Sales Representative.
The Company does not represent either the Sales Representative or the Client in specific transactions. We do not supervise, oversee, inspect or control, and we are not liable to or responsible for, the quality, safety, lawfulness or availability of a Client's products, the services offered by Sales Representatives via the Platform or the ability of any Party to render their services or sell their products. The Company uses good faith efforts to verify the identities of users of the Platform.
You understand and acknowledge that You have complete oversight over Your property throughout Your use of the Platform and related activities and as such release Us from all liability related to activities that are wholly under Your control.
You, as Sales Representatives, warrant that all information submitted to the Company and Clients is accurate.
Sales Representatives are responsible for the information related to their services listed on the Platform. You, as Sales Representatives, warrant that all information You provide regarding Your services is accurate and updated, including Your availability and geographic scope.
After the Sales Representative is approved by a Client for work on a campaign, following the introduction provided by the Company via the Platform, the Sales Representative shall solicit orders for the Client's products from enterprise companies in accordance with the campaign. Sales Representatives must use the Platform to manage meetings, and for all communications, status updates and customer relations management (CRM) related information. Client shall submit payment via the Platform for all meetings held with enterprise companies arranged by Sales Representatives and orders for Client's products secured by Sales Representatives. The Sales Representative will be paid via the Platform for all meetings with enterprise companies and orders of Client's products secured by Sales Representative in accordance with the terms of the campaign.
Sales Representatives may be required to submit a W-9 form. The Platform is not an employment service and the Company does not serve as an employer of any Sales Representative or Client. It is understood that it is the express intention of the Sales Representative and the Client that Sales Representative is an independent contractor and not an employee, agent, joint venturer or partner of the Company or Client. Nothing in these Terms and Conditions shall be interpreted or construed as creating or establishing the relationship of employer and employee between the Company or Client and any employee or agent of Sales Representative. The Parties acknowledge that Sales Representative is not an employee for state or federal tax purposes. Sales Representative shall not be entitled to any of the benefits accorded to Company or Client employees including, without limitation, workers' compensation, unemployment insurance, vacation or sick pay. Sales Representative's services will be performed with no direct supervision from the Company or Client. Sales Representative represents that Sales Representative has the qualifications and abilities to perform the services provided pursuant to the Platform in a professional manner without the advice or control of the Company or Client. Sales Representative will perform his or her services in a workmanlike manner and in accordance with applicable industry standards.
Sales Representatives are responsible for their own compliance with the rules, regulations and guidelines of any authority or governing body, as required, whether or not in connection with a license or other certification, as well as all other applicable federal, state and local laws and regulations.
You, as Clients, warrant that all information You submit to the Company and Sales Representatives is accurate.
After Client approves a Sales Representative to work on a campaign, Company agrees to submit payment for all meetings with enterprise companies and orders of Client's products secured by such Sales Representative in accordance with the terms of the campaign.
Client understands and acknowledges that the Company is not responsible for ensuring the quality or suitability for Client's purposes of any service offered on the Platform.
The Company shall charge Clients administrative fees in accordance with the agreement executed between Company and each Client. All such administrative fees shall be deducted by the Company at the time of processing the associated payments between the Client and applicable Sales Representative(s).
You represent and warrant that You have the legal right to use payment methods and banking information which You provide Us to either make or receive payments. You authorize Us to share Your payment and banking information to necessary third parties.
The Company does not offer refunds for any services once the services have been rendered and the meetings have been held or the payment for the sale of products has been received.
Sales Representatives and Clients may securely communicate with each other via the Platform. During the process, Parties can ask each other important questions, settle disputes, and other communication functions. If a dispute persists, the Company will follow the complaint procedures set forth below in these Terms and Conditions, but may also attempt to mediate between the parties. The Company cannot and does not guarantee or make any claims with regard to its ability to resolve any disputes between Parties or the ultimate enforcement of any resolution agreed upon by the Parties.
In the event that photographs of the service provided to a Client have been taken and shared either on social media or with Us, the Company reserves the right to use such photographs in its promotional materials. The Company also reserves the right to use such photographs on the Platform.
By purchasing or providing a service, You agree that You will conduct Yourself in an appropriate manner throughout the course of Your participation in the activities that comprise the purchased service. You agree that You will not engage in activity or behavior that:
We cannot and do not assure that Sales Representatives, Clients or other users of the Platform are or will be complying with the foregoing Code of Conduct or any other provisions of these Terms and Conditions, and, as between You and Us, You hereby assume all risk of harm or injury resulting from any such lack of compliance.
You agree, whether you are a Sales Representative or Client, to be responsible for your own obligations in all campaigns as such are further identified on the Platform and these Terms and Conditions. You agree to indemnify, defend and hold the Company, its subsidiaries, affiliates, officers, agents, employees and partners harmless from any liability, claim, demand, administrative action, cause of action, suit, damage, loss, cost or expense, including reasonable attorneys' fees, made by any third party due to or arising out of any content or information You submit, post, transmit, modify or otherwise make available on this website or to third parties with whom You are in contact via this website, including but not limited to any confidential information, services provided by or to you, Your violation of this Terms and Conditions, Your violation of any rights of another, or the acts or omissions of any Sales Representative, Client or other third party You come into contact with via the Platform.
Your sole remedy for a breach of this agreement is an action at law for damages. You waive any right of rescission or to injunctive or other equitable relief.
THE INFORMATION ON THE PLATFORM IS PROVIDED ON AN "AS IS" BASIS WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED. EXCEPT AS EXPRESSLY SET FORTH IN THIS AGREEMENT, THE COMPANY DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTY AND, IN PARTICULAR, DOES NOT MAKE ANY IMPLIED WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE. FURTHER, THE COMPANY MAKES NO WARRANTY THAT YOU OR YOUR PROPERTY WILL NOT BE DAMAGED OR HARMED IN THE USE OF THE PLATFORM OR USE OR PROVISION OF SERVICES VIA THE PLATFORM, OR AS TO THE QUALITY, ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS, CURRENCY, OR RELIABILITY OF ANY SERVICES. YOU ACKNOWLEDGE THAT SUCH INFORMATION AND MATERIALS MAY CONTAIN INACCURACIES OR ERRORS AND WE EXPRESSLY EXCLUDE LIABILITY FOR ANY SUCH INACCURACIES OR ERRORS TO THE FULLEST EXTENT PERMITTED BY LAW.
Your use of any information or materials on this website, mobile app or the Platform is entirely at Your own risk, for which We shall not be liable. It shall be Your responsibility to ensure that any services or information available through this website, mobile app or the Platform meet your specific requirements. IN NO EVENT WILL THE COMPANY, OR ITS AFFILIATES, BE LIABLE WITH RESPECT TO ANY SUBJECT MATTER OF THIS AGREEMENT UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY FOR: (I) ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES; (II) THE COST OF PROCUREMENT FOR SUBSTITUTE PRODUCTS OR SERVICES; OR (III) FOR ANY AMOUNTS THAT EXCEED THE FEES PAID BY YOU TO THE COMPANY UNDER THIS AGREEMENT DURING THE TWELVE (12) MONTH PERIOD PRIOR TO THE CAUSE OF ACTION. THE COMPANY SHALL HAVE NO LIABILITY FOR ANY FAILURE OR DELAY DUE TO MATTERS BEYOND THEIR REASONABLE CONTROL. THE FOREGOING SHALL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW. THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN YOU AND US.
Clients and Sales Representatives agree not to in any way, directly or indirectly, solicit, by-pass, compete, avoid, circumvent, or attempt to circumvent the Company relative to the campaigns or services of Sales Representatives offered on the Platform. All communications between the Parties must be made solely via the Platform, including any Campaign-related information sharing, billing or payment matters, and dispute resolution.
Neither the Company nor the Sales Representatives shall be liable due to causes beyond the control and without the fault or negligence of such party. Such causes may include, but are not restricted to, acts of God or of a public enemy, acts of the government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, embargoes, power failure, but in every case the failure to perform will be beyond the control and without fault or negligence of the Party failing to perform. Such Party will inform You of any Force Majeure event as soon as practicable after its occurrence.
THE COMPANY DOES NOT OBTAIN LICENSE, CREDENTIAL AND OTHER BACKGROUND INFORMATION FROM SALES REPRESENTATIVES AND, AS SUCH, CANNOT GUARANTEE THE ACCURACY OR COMPLETENESS OF ANY INFORMATION PROVIDED BY A SALES REPRESENTATIVE RELATED THERETO OR THAT A PARTICULAR SALES REPRESENTATIVE IS QUALIFIED TO PERFORM ANY GIVEN SERVICE; IT IS SOLELY THE RESPONSIBILITY OF EACH CLIENT, AND NOT THE COMPANY, TO DETERMINE WHETHER A SALES REPRESENTATIVE IS QUALIFIED AND CAPABLE OF RENDERING THE SERVICES TO BE PROVIDED TO THE CLIENT.
Your use of any information, services or materials on this website is entirely at Your own risk, for which We shall not be liable. It shall be Your own responsibility to ensure that any services or information available through this website meet Your specific requirements.
The Platform is solely a communications and networking tool that enables connections between Sales Representatives and Clients. Except for facilitating connections via the Platform, the Company is not involved in the actual transaction between Clients and Sales Representatives. We are not a party to any relationship or contract between Sales Representatives and Clients. All dealings are solely between the respective Parties. In the event that You have a dispute with one or more Sales Representative or Client, You hereby agree to release us (and all of our officers, directors, agents, investors, subsidiaries, and employees) from any and all claims, demands, damages (actual or consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes.
The Company has no responsibility or control, and no warranty is given for the quality, safety or legality of the Campaigns or profiles posted, the truth or accuracy of the Campaigns or profiles, the ability of Clients to offer Campaigns to Sales Representatives, the ability of Sales Representatives to perform, or the level of sales or financial success of users of the Platform. In addition, note that there are risks, including but not limited to the risk of physical harm, of dealing with strangers, foreign nationals, underage persons or people acting under false pretenses. You assume all risks associated with dealing with other users with whom you come in contact through the Platform.
Disclaimers, restrictions, disclosure or hedge clauses apply to any partial document or material in the same manner as they do the whole, and will be deemed incorporated in the portion of any material or document that You consult or download.
The Company's rights under this Terms and Conditions may be assigned, however You may not assign Your rights under these Terms and Conditions. This Terms and Conditions shall inure to the benefit of the parties and their successors, administrators, heirs and assigns. This Terms and Conditions shall be interpreted under the laws of California applicable to contracts entered into and fully to be performed therein. No waiver of any term hereof shall be deemed to be continuing or be deemed to waive any other term hereof. Unless the parties have a written agreement signed by each of them that governs the relationship between the parties, this Terms and Conditions constitute the entire understanding of the parties concerning the subject matter hereof; all prior negotiations and understandings are merged herein. If there is a conflict or contradiction between the provisions of these Terms and Conditions and any other relevant terms and conditions, policies or notices, the provisions of these Terms and Conditions shall prevail in respect of Your use of this website, mobile app and the Platform. Should any term or provision of these Terms and Conditions be deemed or held to be invalid or unenforceable, the remaining terms and provisions will continue in full force and effect. Headings are solely for convenience or reference and do not constitute a part of these Terms and Conditions. The terms "including" and "includes" should be read as "including/includes, but not limited to." All rights and remedies given to Us in this Terms and Conditions are cumulative and not exclusive of any other rights or remedies which We otherwise have at law or equity. Unauthorized use of this website may give rise to a claim for damages.
The Company is committed to the protection of Your privacy, and will treat all of the information You provide to Us with the utmost respect. The Company works diligently to ensure that it has taken all appropriate administrative and technical measures to prevent the unauthorized or unlawful use of Your personally identifiable information, and to prevent any accidental loss or destruction of, or damage to, such information. The Company will only share the information You provide with its employees, agents, processors and third-party payment vendors as necessary to complete the services requested by You. We will not sell or disclose personally identifiable information about You to unaffiliated third parties except in accordance with this Privacy Policy. These privacy practices do not govern the use of Your information by third-parties who may have access to Your information, either because the Company has shared that information consistent with these Terms and Conditions or because You provided that information Yourself, whether or not in connection with the services.
Although We value Your privacy and consequently take commercially reasonable steps to safeguard Your personal information, banking information, or other information from loss, misuse, and unauthorized access, no security system is invulnerable. We cannot guarantee that the information We receive from You will not be intercepted or otherwise improperly obtained by third parties. E-mail messages and other Internet communications are not secure. Our security software does not encrypt e-mail messages. E-mail messages traveling through the Internet are subject to viewing, alteration, and copying by potentially anyone on the Internet. You should exercise discretion with respect to the submission of any personal or financial information via e-mail or via other features on the website, mobile app or Platform. If You are concerned about the security of Your communication, We encourage You to send Your correspondence through the postal service or use the telephone to speak directly to Us. We are not responsible for the security or confidentiality of communications You send to Us through the Internet using the website, the mobile app, Platform or e-mail messages.
We collect information that You send Us by phone, mail, or e-mail. By communicating with Us, You permit Us to collect, archive, retrieve, and otherwise use any information collected consistent with these Terms and Conditions. We reserve the right to publish any communication that We deem to be a testimonial. We may also add You to mailing lists operated either by Us or by third-parties, for which You may "unsubscribe".
We may also collect information about You and Your usage of the website or mobile app from Your use of our services via automated data collection tools such as Cookies, Web Beacons, and other data collection tools specific to mobile devices. A Cookie is a message given to a Web browser by a Web server, in a text file. The message is then sent back to the server each time the browser requests a page from the server. Web Beacons are typically a transparent graphic image that is placed on a site to allow the site to record the simple actions of the user opening the page that contains the beacon. You can change Your Internet browser settings to disallow Cookies or to prompt You for Your permission before accepting Cookies. Refusing to allow Cookies may affect Your use of or the functionality of the website, mobile app or Platform. We may use the information We gather from You to facilitate the administration of our services, including user location via IP addresses or otherwise, as well as to understand how our services are currently being used and to improve, enhance, or customize the provision of our services. We may also aggregate non-personally identifiable information and share it with third parties or publish it. Automatic data collection may be performed on Our behalf by (or provided to) Our service providers.
Third-parties may host banners or pop-ups or hyperlinked advertising on the website. We do not control or monitor the content of third-party content. Through interacting with these and other features of the website, and depending on Your browser settings, information may be collected about You, or Cookies or other potentially malicious software may be placed on Your hard drive, for which We are not responsible. Your viewing history may also be tracked. You give permission to collect, archive, retrieve, and use any information collected for product design, product offers to You, and general commercial solicitation purposes by this website or by joint venture partners, affiliates, and marketing organizations. This site is not responsible should Your personal data be obtained by others, such as "hackers," and used in an inappropriate manner that may cause You harm. Although We may hire third-party vendors to provide specialized services such as customer support; email services; data processing; and special products or services that You have requested, these third-parties may only use this information in connection with these services and not for their own use. To the extent that You provide Your information in open forums, other users may also have access to Your information in a way that We do not monitor nor are responsible for.
If You provide Your financial information, We will never disclose it to anyone except to the relevant financial transaction processors or law enforcement agencies. To the extent permitted by law, We may also disclose personal Information or other Information that We have collected about You when required by law, court order, or other government or law enforcement authority or regulatory agency, or whenever We believe that disclosing the such information is necessary or advisable, for example, to protect the rights, property, or safety of the Company or others. By providing that information, You expressly permit Us to use it in fraud investigation, for litigation, or for other lawful purposes.
As We develop Our business, We may sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution, or similar event, personal information, banking information, and other information collected by Us about You may be part of the transferred assets.
We operate the website and mobile app in compliance with the Children's Online Privacy Protection Act. This website is not directed to children under the age of 13, nor do We permit registration by nor knowingly collect or use personally identifiable information from children under the age of 13 years.
This Privacy Policy is dynamic and will continually change. Only changes that We deem in Our sole discretion to be drastic will be noticed either by e-mail or posted on the website. Minor changes must and should be viewed at this page upon each visit to the site. Your continued use of this site evidences Your acceptance of the terms this Privacy Policy and any modifications.
You can review, correct, or change the information collected during registration by accessing Your profile on this website or by calling Our main office at the phone number listed on the Contact page of this website. You may change information at any time and as often as necessary. Users who are experiencing problems with Our services or who have questions about how Our services work can call Our main office or use the "contact us" page on this site to send Us an e-mail.
We welcome any comments or suggestions You may have. By providing Us such feedback, You grant Us permission to use or incorporate into Our services any suggestions, requests, recommendations, or other feedback that You provide Us, including allowing Us the appropriate intellectual property rights to do so, including granting Us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable, and transferable license to any and all intellectual property rights that You may own or control to use, copy, modify, create derivative works based upon, and otherwise exploit Your feedback for any purpose. You hereby waive all moral rights in any such information or content. We are not responsible for the accuracy of any information, feedback, or content made on the website or mobile app by third parties.
Sales Representatives and Clients understand and acknowledge that all feedback provided via the Platform is subject to use in ratings and reviews of the applicable Sales Representative and may affect a Sales Representative's rating or evaluation on the Platform. Further, any and all feedback, ratings, reviews or other content shared by a Client or Sales Representative on the Platform are not subject to removal or editing without the Company's approval, which may withheld in the Company's sole discretion.
You may not create a link to any page of this website without our prior written consent. You may not frame or enclose any Company trademark, logo or other proprietary information, including the images found on the website, mobile app, or associated with the Platform in any text, layout, or design of any website without Our express written consent. We do not monitor or review the content of other party's websites which are linked to or from this website. A link from Our website or mobile app to any third-party site, location, or source does not signify Our endorsement of the site or its contents. The Company is not responsible for the privacy practices or content of such third-party websites. The Company is not responsible for any loss or damage in whatever manner, howsoever caused, resulting from Your disclosure of information to third parties with which You have come into contact via this website.
You acknowledge that the services We provide are protected by copyright, trademark, trade secret and other laws of the United States. Except as expressly authorized herein, You may not reproduce, transmit, sell, display, distribute, publish, broadcast, circulate, modify, disseminate or commercially exploit the website, mobile app, the Platform and any and all content produced by Us or Our users in any manner (including electronic, print or other media now known or hereafter developed) without Our written consent. You agree not to remove, alter, or obscure any copyright, trademark, service mark, or other proprietary-rights notices incorporated in or accompanying any of Our products, services or in any of Our content.
You grant Us a non-exclusive, irrevocable license throughout the world to use any content You provide via the Platform without attribution. You hereby waive any moral rights or rights to publicity You may have to such content.
You have a non-exclusive, revocable license to access any of Our content for Your personal use, including this website, on the express condition that You comply with the terms of these Terms and Conditions.
You may not access, tamper with, or otherwise interfere with the non-public areas of this website, nor Our computers, nor Our computer systems. Nor may You attempt to bypass, deactivate, or impair in any way any safety or security measure implemented by Us or any of our third-party affiliates. You may not attempt to collect, from this website, the mobile app, or through using Our services, or use any personally identifiable information from any other user without the user's express permission. You may not violate any applicable law or regulation or assist or encourage anyone else to do any of the foregoing. You agree not to use the website, the mobile app, or any other of Our content for any unlawful purposes and to comply with any and all requests from Us to protect Our respective rights. We expressly prohibit the use of devices (including software) designed to provide repeated automated access to the website or the mobile app, including for any commercial purpose. You will not reverse engineer, disassemble, decompile, decrypt, concert the software to human perceivable form, create derivative works of, or otherwise exploit for any commercial purpose the website or any of Our technology, including any software or Java applets associated with the website or mobile app. You may not use a third party's account or registration to access the website or mobile app. You may not deep-link to the website or use a robot, spider, web crawler, or extraction software, automated process, device, or similar methods to scrape, copy, datamine, or monitor or similarly glean or extract any portion of the website or mobile app or any Company-owned content. We reserve the right to take any and all measures necessary to prevent any of these, including suspension, denial or termination of Your access to the website, mobile app, Platform or our services.
Neither We nor our affiliates make any representation that this website, mobile app or the Platform or content appearing on this website, mobile app or the Platform is appropriate or available for use in locations outside the United States. Those who choose to access this website, mobile app or the Platform from other locations are responsible for compliance with any applicable local laws and other applicable laws or regulations regarding the transmission of technical data exported from the United States to the country in which You reside.
Report: If a user submits a complaint, an authorized representative of the Company shall prepare a written report, presenting the facts and information in a clear, objective manner, including the following:
The report should include the recommended course of action or corrective procedures and comments on whether the complaint represents an isolated case or a pattern or practice that needs to be corrected.
Complaint Processing: Unless otherwise agreed, the Company shall abide by the following in responding to user complaints:
The Company is committed to making the process of submitting any dispute or complaint easy for the user. The Company has a dedicated Contact Us page on the website which includes all the phone numbers and email addresses to promptly reach any department or management authority. The Company also has a dedicated webpage for disputes.
These Terms and Conditions shall be governed by the laws of the State of California. The parties agree that any dispute, claim, or controversy concerning these Terms and Conditions or the termination of these Terms and Conditions, or any dispute, claim or controversy arising out of or relating to any interpretation, construction, performance or breach of these Terms and Conditions, shall be settled by arbitration to be held in San Diego County, California in accordance with the rules then in effect of the American Arbitration Association. There shall be a single arbitrator who may grant injunctions or other relief in such dispute or controversy. The decision of the arbitrator shall be final, conclusive and binding on the parties to the arbitration. Judgment may be entered on the arbitrator's decision in any court having jurisdiction. The parties will pay the costs and expenses of such arbitration in such proportions as the arbitrator shall decide, and each party shall separately pay its own counsel fees and expenses. Each party agrees to the applicable governing law above without regard to choice or conflicts of law rules, and to the exclusive jurisdiction of the applicable courts above. Each party hereby waives any right to jury trial in connection with any action or litigation in any way arising out of or related to these Terms and Conditions.
Except as otherwise specified in these Terms and Conditions, all notices, permissions and approvals hereunder shall be in writing and shall be deemed to have been given upon: (i) personal delivery, (ii) the second business day after mailing, (iii) the second business day after sending by confirmed facsimile, or (iv) the first business day after sending by e-mail (provided e-mail shall not be sufficient for notices of termination or an indemnifiable claim).
We may terminate Your access to and use of the Platform or any of Our content or services, at Our sole discretion, at any time and without notice to You, in which case any and all rights granted to You herein will immediately automatically terminate.
You agree that Your use of Our services constitutes Your electronic signature, acceptance, and agreement under the United States federal E-SIGN legislation and will meet the requirements of an original signature. You may not raise the use of an electronic signature as a defense to the enforcement of this Agreement.
The information on this website is the copyrighted work of the Company and is protected under United States and worldwide copyright laws and treaty provisions. This website contains material which is owned by or licensed to Us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these Terms and Conditions.
© 2025 Innovatly LLC